Refund policy
This Refund and Returns Policy applies for all products purchased through the Compose Ltd checkout.
You acknowledge that Compose provides a platform for users to purchase Products from a Seller, and that a sales contract is formed between you and Compose.
Return Policy:
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DIGITAL PRODUCTS: Compose will refund for digital products including ebooks. Only if there has been proof sent to us that you have used the plan for 30 days minimum.
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PHYSICAL PRODUCTS: Compose cannot exchange or refund any physical products due to hygiene reasons. (regulation 28(3)(a), CCRs).
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RETURNS FROM THE POSTAL SERVICE: If your order is returned to us due to non-delivery or incorrect address, it will be automatically reshipped.
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IF YOUR ITEM IS NOT RECEIVED: If the shipping time has expired and customer support cannot find a solution to fulfil your order we will offer you a replacement order to send you the goods again.
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RETURNS BY CUSTOMER: Any returned parcels sent by the customer without acknowledgement from a member of the support team will not be returned/exchanged or refunded.
Compose exclude all liability for contamination or damage caused by any virus or electronic transmission.
If you have any questions, please email jordan@composelimited.com